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6 questions

Frequently Asked Questions

We gathered the most asked questions on ordering, lead times, warranty and material quality. If your question is not here, write to us; we aim to reply the same day.

Direct line

+90 232 472 22 50

Monday - Friday · 08:00 - 18:00

01Questions

Ordering, lead times, warranty

All the answers are on this page; tap a heading to open it. For project-dependent topics such as price and lead time, exact figures are given in the quote.

Questions
6
Topics
Ordering, lead times, warranty, materials, support
Exact figures
Vary by project, finalised in the quote

You can reach us through the channels on our contact page. Write to sales@mekatronikmakina.com.tr or call +90 232 472 22 50 to request information and a quote. If you fill in the quote form, our sales team will get back to you.

Because every machine is designed and engineered for the job at hand, the lead time varies from project to project; the exact time is stated in the quote we send. Requesting a quote is all it takes to get a firm date.

Our machines carry a 1-year Mekatronik Makina warranty from the invoice date against fabrication, workmanship and material defects. Bearings and motors are excluded from the warranty.

Food-grade AISI 304 stainless steel is standard on product-contact surfaces; AISI 316 is used depending on the process. The body and chassis are built from stainless steel, while motors, gearboxes, bearings and electrical equipment are standard parts in their own classes. Our machines are designed and built to meet CE conformity requirements.

Yes. Every project is designed and engineered around the product to be processed, the target capacity, the facility dimensions and your working arrangement. You can buy a single machine, or we can install a complete turnkey line.

We provide technical support and spare part supply after installation. Our machines keep working in the field in Türkiye and in the countries we export to.

02More

Technical answers live on the product pages

Values such as capacity, motor power and screen dimensions sit on each machine's own page. Exact figures vary by project and are finalised in the quote.

03Didn't find your answer

Ask our engineers directly

Because every project is engineered for the product, target capacity and facility dimensions, we can only give a definite answer after hearing your need. Call us or fill in the quote form.

Salessales@mekatronikmakina.com.tr

Studio shot of a dried fruit processing line, stations side by side

Dried fruit processing line / studio shot